What Is Systems Thinking and System Strengthening?
- 15th September 2025
FHI 360 UK drives lasting change in education by strengthening the systems that support learning. FHI 360 has over 50 years of experience in 90+ countries, we partner with governments and communities to build inclusive, resilient education systems. Our work includes improving teacher training and data systems in Ghana, supporting national education reform in Liberia, and embedding community-led literacy in policy in Rwanda, reaching over 1.3 million children. As a global thought leader, we also advise donors and governments on systems thinking through panels, research, and technical support.
In this first post of our three-part series on systems strengthening, we explore the fundamentals: What is a system, and what is systems thinking and strengthening? Why is it essential for sustainable development? And how can we move beyond project-based thinking to support long-term, systemic change?
👉 Next in the series: “Which Systems Framework Best Complements Your Objectives?”
👉 Later: “Technical Assistance and Systems Strengthening in a Changing Aid Landscape”.
Sustainability Starts with Systems Thinking
2025 has been marked by significant global reductions in funding for development assistance, with US foreign assistance being cut by 92% (Aljazeera 2025), the UK reducing their aid budget by 40%, and France reducing their budget by 37% (Forbes, 2025). In tandem with these reductions has been a narrative shift, focusing on making sure that each pound, euro, or dollar goes further and is driving systemic change. A new era is here, development assistance is “mov[ing] away from traditional aid to a focus on investment and partnerships” (FCDO, 2025). More colloquially donor representatives have referred to this as a shift from short-term interventions and direct delivery, to long-term impact and technical assistance.
Technical assistance, when grounded in systems thinking, moves beyond isolated fixes to consider how interventions interact with the broader system’s dynamics, relationships, and feedback loops. When aligned with systems strengthening, it becomes a strategic tool to build institutional capacity, improve system performance, and support sustainable change by reinforcing the system’s core components and structures. With this, shift three core concepts are gradually coming to the fore: Systems thinking, systems strengthening, and the enigmatic concept of a ‘system’. Let’s start by defining these concepts.
Systems thinking is about identifying and diagnosing a system, it is about looking at the constituent parts of a system and understanding how they work together, why blockages or enablers may occur. Some theorists have distanced themselves from systems thinking noting that it works with the ‘ideal’ rather than the ‘reality’ of the system, and that complexity thinking is a preferred lens (Blignaut, 2013), however, the two lenses of systems thinking and complexity thinking can be complementary.
Systems thinking encourages us to:
- See the whole picture, not just individual parts
- Understand relationships and feedback loops
- Accept complexity and uncertainty
- Work adaptively and collaboratively
- Recognize that different stakeholders see the system differently.
Finally, the ‘system’, perhaps the most contentious definition of all. Whilst there is broad consensus about the nature of systems thinking and systems strengthening, the ‘system’, the natural starting point for any practitioner’s conversations, diagnostic assessments, or response plans, is more contentious. Different organizations have tried to define the components of a system, as outlined below:
Framework | Components of a System / Pillars for Framing What a System Is. | Additional Features of a System |
|---|---|---|
RISE | Politics, Compact, Management, Voice & Choice | Delegation, Finance, Information, Support, Motivation |
IDS | Feedback loops, Decentralized decision-making, Diversity, Redundancy, Multiple perspectives, Uncertainty | Complex adaptive systems |
SABER (World Bank) | Governance, Management, Financing rules, Incentive mechanisms, Information systems, Accountability structures | |
USAID (5Rs Framework)i | Resources, Roles, Relationships, Rules, Results | |
Brookings | Purpose, Pedagogy, Position | Subsystem interaction, Communication, Hierarchy, Open systems, Multiple goals |
EDT | Vision and leadership, Coalitions and capacity building, Delivery architecture, Data, Teacher effectiveness, Policy | |
An adaptation of the WHO six building blocks for health systems strengthening | Supply caters to demand; appropriately resourced and financed education system; strong leadership and governance; good quality teaching and learning materials; able trained and compensated teaching workforce; functional and maintained EMIS systems and assessment processes. |
This has resulted in a multitude of frameworks and varied vocabulary, often describing quite similar things. Many existing frameworks—such as WHO’s building blocks, USAID’s 5Rs, or the RISE 5×4 Framework—tend to emphasize certain dimensions of the system (e.g., supply-side inputs, accountability relationships, or institutional structures) while overlooking others. For example, the WHO-inspired building blocks framework is strong on the ‘what’—the tangible elements of the system—but less clear on the ‘who’ (actors), ‘why’ (purpose), and ‘how’ (change processes), highlighting that historical frameworks have not been without their limitations.
This also raises the question: Why has the international community not coalesced around one framework? Of course there will be a multitude of reasons, perhaps organizations want to put their stamp on systems thinking, perhaps the frameworks that were developed were static and never iterated, or perhaps it was just never mandated by a donor. I would assess that the systems thinking frameworks that exist, have struggled to identify components of a system because they have remained in the realm of the academic and have often failed to consider how to translate the conceptual to the practical. For example, how many systems thinking frameworks have paired systems strengthening tools to support practitioners to action these concepts? This is where FHI 360 UK and FHI 360 are different.
FHI 360 UK and FHI 360 prefer a simple framing of ‘who’, ‘what’, ‘where’, ‘why’, ‘when’, and ‘how’ which offers a simple yet powerful heuristic for navigating complexity and complements the framing of many political economy analyses, most importantly this framework is linked to a series of practical tools that support advisors and implementers to facilitate conversations, diagnose the system in partnership with Government representatives, conduct political economy analyses, and develop response plans. By applying the ‘who’, ‘what’, ‘where’, ‘why’, ‘when’, and ‘how’ framing, practitioners can more holistically interrogate the system:
- What are the components, resources, and structures of the system?
- Why do the components of the system behave in this way —what are the incentives, histories, policies, and power dynamics at play? Why are the component part not generating the desired results?
- Who are the key actors and stakeholders, which relationships are influential, who are the gatekeepers?
- Where are the leverage points, bottlenecks, or gaps—geographically or institutionally?
- When do opportunities for change arise—what are the rhythms, cycles, or windows of influence? Is it aligned to national planning cycles?
- How can the system be influenced or strengthened, how can we intervene effectively—what strategies, tools, or partnerships are needed?
This framework is easy to understand, unlike other frameworks also looks at the importance of timing through the ‘when’, and has been linked to practical tools. For example, to understand the ‘what’ our teams pick from a toolkit of: Political economy analysis, process mapping, network analysis, systems mapping, and tailored facilitated workshop guides.
As this blog has explored, systems thinking is not a silver bullet, it’s a mindset—a way of seeing and working that embraces complexity, values relationships, and prioritizes long-term institutional change over short-term fixes. Systems strengthening isn’t a quick fix. It’s a long-term investment in the structures, relationships, and capacities that make education work. It’s about building systems that can adapt, endure, and deliver learning for all—especially in the face of crises and change. As we continue to explore frameworks and tools in this series, we invite readers to reflect on how they can apply systems thinking in their own work to support more sustainable and equitable education outcomes.
For more information on FHI 360 UK’s approach to systems strengthening please contact Holly-Jane Howell hjhowell@fhi360uk.com or Kate Pavelich kpavelich@fhi360.org at FHI 360
Notes:
i The USAID 5Rs framework was developed and formally introduced in 2014 through USAID’s Local Systems Framework, and actively used across programming from 2014 to early 2025. As of July 1, 2025, the 5Rs framework is no longer the guiding approach for remaining USG development programs, which now operate under the US State Department.
- 15th September 2025
About Authors:
Holly-Jane Howell
Holly-Jane Howell is a senior technical specialist in education and Education Director at FHI 360 UK. She has over 15 years of experience working in over 30 countries, has served as the Head of Education for FCDO Syria, has been embedded as technical assistance within four Governments in low- and middle-income settings, and has served as a team leader for over 10 large-scale programmes. Her areas of expertise include Team leadership and programme delivery, systems strengthening, the development of teaching and learning materials, leading education strategy and policy development, behaviour change communication, GEDSI, and education in emergencies.
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Kate Pavelich
Kate Pavelich is a Technical Advisor for Education at FHI 360, where she focuses on education systems strengthening. She brings over a decade of experience in education programming and policy advising. Her work has included leading education NGOs in Uganda, Peru, and Guatemala, as well as serving as an embedded adviser to the Ministry of Education in Liberia and the Ministry of Social Development in Panama. In these roles, she specialised in linking research and evidence to policy and practice in complex political environments.